Piccadilly Square, 5th Avenue, the Eiffel Tower: every city has a familiar focal point. In Ljubljana, the capital of Slovenia, this focal point is Nama. Its popularity is due to its fabulous location while its respect rests on six decades of good customer relationship.
Nama is an elegant and noble heiress to one of the most legendary Slovene department stores. After the Second World War, two of its department stores were founded with the intention to satisfy the tastes of the increasingly demanding customers. Immediately after the War, Nama had 25 stores all around Slovenia and even today the locals associate the name of Nama with an abundance of products for comfortable living. Nama has successfully kept up with political and economic changes over the years, adapting and improving its ambassadorship accordingly. In 1965, the gate to the building with one of the most widely recognized facades was opened. At a downtown location, right across the street from the main post office, a sparkling shopping center was brought to life, a department store, big and modern, which in the minds of the local residents still resonates as the place where they can accomplish most of their purchases. The black-and-white photographs have faded away, the fashion trends have changed, but Nama remains the people’s well of ideas. Today, Nama represents the most widely recognized name among the Slovene department stores and has over one million visitors every year. A new look, excellent service and good purchases are the values that keep gaining ground in the consumer society of today.
Nama is a shareholding company with a high success rate and a rising employee efficiency level. Over 10,000 m2 of space is connected through a unified yet diversified corporate image which gives a familiar seal of contemporariness and accessibility to the company’s numerous activities. A great number of projects with the most prestigious trade names have weaved the name of Nama into the network of global connections. Therefore it is not surprising that on a daily basis more and more foreign companies realize that the Nama department store is the gate which opens into the center of Slovenia.
Connected, modernized, and optimized: the future can start now. Nama is also a creative organization of well motivated individuals who find satisfaction in coming to work. The employee structure is well balanced. The employees are well educated and well trained for their jobs. The basis of good communication among the employees lies in a well developed information system and team approach. Management directs special attention to optimizing work conditions for the sales staff.
Yet, continuous improvement of the company’s supply and organization does not suffice. Nama is relentless in modernizing and redecorating all of its department stores. It is constantly adapting them to their customers’ needs and harmonizing them with their external image. The future of the company rests on cooperation and collaboration. The goal of such partnerships is successful implementation of suggested improvements, up-to-date changes, and a supply which meets the customers’ needs. In the spirit of such change we rise and stride towards the path of a better and a more successful tomorrow